Privacy Policy
Shiloh On The Lake
14638 Travis Pkwy, Malakoff, TX 75148
Email: staff@shilohonthelake.com
Phone: (903) 489-0639
Effective Date: Feb 18, 2025
1. Introduction
Shiloh On The Lake values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you make a reservation.
- Non-Personal Information: Browser type, IP address, operating system, and other technical data collected automatically when you visit our website.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process reservations and payments.
- To provide customer support and respond to inquiries.
- To improve our website and services.
- To send promotional emails and updates (only if you opt-in).
- To comply with legal obligations.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share information with:
- Third-party service providers assisting in website operations and payment processing.
- Legal authorities when required by law or to protect our rights and safety.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights and Choices
- Opt-Out: You may unsubscribe from promotional emails at any time.
- Access & Correction: You can request access to or correction of your personal data.
- Cookies Management: You can modify browser settings to decline cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.
9. SMS No-sharing clause
- We will not share or sell subscriber information with 3rd parties for their direct marketing purposes.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- By selecting the Check Box on The Bookings Check Out Page Guests Agree to Receive Marketing SMS.
- Guests may receive a SMS prior/during/after their stay with us. Reply STOP to Opt Out. Standard message and data rates may apply
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: staff@shilohonthelake.com
Phone: (903) 489-0639
Address: 14638 Travis Pkwy, Malakoff, TX 75148